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I recently have had to get assistance from Kempton on a bill from my local doctor’s office. Overall I was VERY impressed with your customer service and their dedication. It is not always easy to find time to commend someone on a job well done, but I felt I had to say something about my dealings with your staff.  I am in customer service myself and understand how difficult it can be to always be accommodating, friendly and helpful but she did all 3 superbly!  In a time when insurance is not always a favorite topic, I can say that I had a great experience working with you.