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This company has truly been a blessing for me! I went through such a difficult time last year trying to get my sleep apnea treated, and my doctor’s office was so negligent in the entire process that me getting my CPAP took way longer and pushed it into 2020. Even though I hadn’t met my deductible this year and it wasn’t my insurance’s fault, they reimbursed me 100% for a refurbished machine I bought! Now I’m on my way to being healthy and feeling like myself again! Thank you all so much!

Sabrina Harrell

I went through some health issues over the last 5 months or so. I just wanted to tell/remind all of you that we have a great benefit in the Kempton Group. 

Not only did they pay for tens of thousands worth of bills, with zero dollars out of my pocket, but they were amazing to work with, being off the charts nice and very fast to respond. 

I had 3 surgeries and 2 of them were not on their list of surgeries.  They struck a deal with my doctors within 24 hours and paid for 100% of the cost on all of them, even the surgeries that weren’t on their list. 

The surgery I had done by their surgeon and surgery center was top notch!  I believe this benefit is for both active and retired members, and I just wanted to remind you guys to take advantage of this amazing benefit. 

Not only is it for major medical stuff like surgery, but for annual things like mammograms for you or your spouse.  My wife did this just the other day, it cost us $0. This is a benefit we don’t want to lose, so look into it for any of your medical needs. Using the Kempton Group not only saves you money immediately, but it reduces the claims made to BC/BS which is supposed to reduce our premium costs in the future.

I had to schedule a medical procedure this week and your friendly staff was so helpful. The surgery appointment coordinator at the physician’s office was so impressed. I told her your group gives insurance a good name. I can tell there is a lot of hard work that goes into what you do. We do appreciate you! I feel so blessed.

Delana Smiley

Thank you for all you do for us! Words are just not enough to express how much we appreciate every one of you at Kempton!

Client Employer

I recently have had to get assistance from Kempton on a bill from my local doctor’s office. Overall I was VERY impressed with your customer service and their dedication. It is not always easy to find time to commend someone on a job well done, but I felt I had to say something about my dealings with your staff.  I am in customer service myself and understand how difficult it can be to always be accommodating, friendly and helpful but she did all 3 superbly!  In a time when insurance is not always a favorite topic, I can say that I had a great experience working with you.


I love the fact that when I call, I get to talk to a real person. I have known them for 25 years and would recommend them to anyone!

Debbie Smith – Frontier State Bank

When my family’s history of bad knees finally caught up with me, my
doctor told me I needed a knee replacement. I had heard about KPPFree™, so I called Kempton and their customer service folks were so helpful. They took care of everything for me, and I didn’t have to pay a single penny! I could not believe how simple they made it. Knowing that I saved thousands of dollars just makes it that much better. My knee feels great and I am so happy I made the decision to choose the best provider for my surge

Paul Freeman, Anchor D Bank

What a great group of people to work with. The girls are always so nice and helpful.

Jerry Cookson, Participant

One of our employees required a piece of DME. Even with the network discount of 40%, the cost was $4,100.  We found a cash price of $2,900 online, with free shipping! We decided to offer the patient the option to buy it at the cash price, and we would cover it at 100%. When the original in-network DME vendor heard they could lose the sale, they MATCHED THE ONLINE PRICE!

Client Employer