I had to schedule a medical procedure this week and your friendly staff was so helpful. The surgery appointment coordinator at the physician’s office was so impressed. I told her your group gives insurance a good name. I can tell there is a lot of hard work that goes into what you do. We do appreciate you! I feel so blessed.
Thank you for all you do for us! Words are just not enough to express how much we appreciate every one of you at Kempton!
I recently have had to get assistance from Kempton on a bill from my local doctor’s office. Overall I was VERY impressed with your customer service and their dedication. It is not always easy to find time to commend someone on a job well done, but I felt I had to say something about my dealings with your staff. I am in customer service myself and understand how difficult it can be to always be accommodating, friendly and helpful but she did all 3 superbly! In a time when insurance is not always a favorite topic, I can say that I had a great experience working with you.
Debbie Smith - Frontier State Bank
I love the fact that when I call, I get to talk to a real person. I have known them for 25 years and would recommend them to anyone!
Paul Freeman, Anchor D Bank
When my family’s history of bad knees finally caught up with me, my
doctortold me I needed a knee replacement. I had heard about KPPFree, so I called Kempton and their customer service folks were so helpful. They took care of everything for me, and I didn’t have to pay a single penny! I could not believe how simple they made it. Knowing that I saved thousands of dollars just makes it that much better. My knee feels great and I am so happy I made the decision to choose the best provider for my surgery.
Jerry Cookson, Participant
What a great group of people to work with. The girls are always so nice and helpful.
One of our employees required a piece of DME. Even with the network discount of 40%, the cost was $4,100. We found a cash price of $2,900 online, with free shipping! We decided to offer the patient the option to buy it at the cash price, and we would cover it at 100%. When the original in-network DME vendor heard they could lose the sale, they MATCHED THE ONLINE PRICE!