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I had to schedule a medical procedure this week and your friendly staff was so helpful. The surgery appointment coordinator at the physician’s office was so impressed. I told her your group gives insurance a good name. I can tell there is a lot of hard work that goes into what you do. We do appreciate you! I feel so blessed.

Delana Smiley

Thank you for all you do for us! Words are just not enough to express how much we appreciate every one of you at Kempton!

Client Employer

I recently have had to get assistance from Kempton on a bill from my local doctor’s office. Overall I was VERY impressed with your customer service and their dedication. It is not always easy to find time to commend someone on a job well done, but I felt I had to say something about my dealings with your staff.  I am in customer service myself and understand how difficult it can be to always be accommodating, friendly and helpful but she did all 3 superbly!  In a time when insurance is not always a favorite topic, I can say that I had a great experience working with you.


I love the fact that when I call, I get to talk to a real person. I have known them for 25 years and would recommend them to anyone!

Debbie Smith - Frontier State Bank

When my family’s history of bad knees finally caught up with me, my
doctor told me I needed a knee replacement. I had heard about KPPFree, so I called Kempton and their customer service folks were so helpful. They took care of everything for me, and I didn’t have to pay a single penny! I could not believe how simple they made it. Knowing that I saved thousands of dollars just makes it that much better. My knee feels great and I am so happy I made the decision to choose the best provider for my surge

Paul Freeman, Anchor D Bank

What a great group of people to work with. The girls are always so nice and helpful.

Jerry Cookson, Participant

One of our employees required a piece of DME. Even with the network discount of 40%, the cost was $4,100.  We found a cash price of $2,900 online, with free shipping! We decided to offer the patient the option to buy it at the cash price, and we would cover it at 100%. When the original in-network DME vendor heard they could lose the sale, they MATCHED THE ONLINE PRICE!

Client Employer